VOICE

our expertise

With the ever-evolving nature of business changes, mobile workforces that demand flexibility, call centres in multiple locations, aera has a solution that will work best for you and your business. aera offers cloud voice solutions that are essential to expanding businesses. As a startup or a long-established enterprise, your communications platform is one of the most important aspects of your business success. Aera’s voice system solutions are designed for businesses that serve anywhere from 1 to 10,000 users. You select the entry-level or high-end system to meet any workplace scenario.

Backend Development - Dev X Webflow TemplateBackend Development - Dev X Webflow Template

Hosted PBX

aera offers an open source telecommunications solution for companies that require phone services for up to 500 users, in a packaged solution. With aera’s hPBX voice communications, you receive the equipment and special features that suit your business needs of today.

This solution is a direct replacement in moving your current On-Premise PABX System in to the Cloud whilst maintaining all the traditional PABX features that your business may require. aera's hPBX is simple, easy and:

  • Cost-Efficient
  • Consistent Packaged Licensing / All-Inclusive Features
  • Select From 1 to 100 Handsets
  • Call Centre Functionality
  • Call Recording
  • Internal/External Managed Private Network (MPN)
  • Dashboards available
  • Call Recording
  • And more…
  • hPBX is the aera’s custom personalised platform to meet your voice and communications needs.
Backend Development - Dev X Webflow TemplateBackend Development - Dev X Webflow Template

Microsoft Teams Voice

Manage all your calling, conferencing and collaboration needs with Microsoft Teams and aera, for one-stop communications. aera calling 365 adds a high-quality voice gateway to Microsoft Teams for secure and reliable calls, wherever your people are. Receive full directory integration through your desk phone, mobile and computer, while retaining all of your usual PABX functions including auto attendants, call forwarding, music on hold, voicemail, hold and retrieve, and call queues.

Integrating calling and collaboration gives you:

  • Improve ease of use, reduce support and scale as required, by replacing your separate. voice and business systems with one central platform.
  • Fixed price unlimited calls to landlines and mobiles in Australia.
  • Integrates your phone system with your contacts, instant messaging, calendar, email and presence.
  • Answer anywhere as calls to one number ring simultaneously on your desk phone, mobile and computer.
  • Optional traditional handsets, headsets, and conference phones available.
  • Use your existing phone number/s.

Backend Development - Dev X Webflow TemplateBackend Development - Dev X Webflow Template

Inbound 1300

aera's Inbound Number solutions provide companies with a range of phone number options to meet their business needs. With a variety of digits and service plans available, you can select a package that serves both you and your customers for seamless communication. aera also provides voice accessories to further enhance your communication experience.

Let's work together, contact our experts today.

Backend Development - Dev X Webflow TemplateBackend Development - Dev X Webflow Template

Our Valuable Partners

Telstra LogoColes LogoMicrosoft Azure LogoHP LogoVeeam LogoCisco LogoOptus Yes LogoDell LogoLenovo LogoVMware Partner LogoFortinet LogoSophos LogoSentinelOne LogoCitrix LogoHewlett Packard Enterprise Logo

What our amazing customers say

"Aera” has been a valuable partner of our agency for over 10 years. We depend on their staff to meet our needs and their service is remarkable. Love your work."

“The relationship we have with Aera has been valuable to our business in tailoring reliable and cost effective Wide Area Network and communication solutions for our customers. From the design stage, through to provisioning, to implementation and ongoing support we have always enjoyed a consistent, professional and reliable experience from all Aera personnel. I wouldn't hesitate in recommending Aera's products and services."

“We depend on “Aera" for all of our communication needs. Our business cannot function without having the support from the Aera Team".

"Aera is Suntory Australia's valued network provider. We look to them to deliver stable and reliable WAN and internet services as well as technical support and network equipment management. Their support technicians area experienced and knowledgeable and we enjoy a friendly and professional relationship with their staff. They have provided excellent assistance to our company, and I would readily recommend their services."

“Our Office has been using Aera for over five years. We are extremely happy with the service, it is efficient and user friendly. The Aera support staff are easily connectable, very knowledgeable and usually return all calls within half an hours. Hard to beat localised support like that."

“Our office has been using Aera for over 15 years. We are extremely happy with the service, it is efficient and user friendly. The Aera support staff are easily contactable, very knowledgeable and usually return all calls within half an hour."

“Aera impress us most by their intelligence in their field. They REALLYknow what they are talking about. They installed and continue to look after our on-premise CISCOPBX across three states. The CloudPBX seems perfect for our remote workers. Aera look after our IT networks and assist in our IT infrastructure planning and upgrading on a continuing basis. Along with their intelligence they CARE. It is a great combo - intelligence and care. It helps MP Travel Pty Limited concentrate in our core business - corporate travel management."

“The service provided by Aera is prompt, friendly and professional. From the administration staff to the support technicians, we are treated as if we’re the only customer. Aera support technicians are experienced and knowledgeable and there is never a problem too big, or too small."

Ready to upgrade your business connectivity with our team?

Login Icon