our expertise

IT Professional Services in Australia

Aera's professional services align your technology with your business goals. From IT roadmapping to project and change management, the right guidance turns complex decisions into measurable results. As a leading managed service provider, we've delivered hundreds of projects across a broad range of infrastructure and applications — and we bring that experience to every engagement.

Work with us

Dark blue rectangle with a stylized flowchart and pen icon outlined in light blue.

Casual IT Services

Access a qualified, professional IT workforce without the commitment of contracts or the hassle of recruitment. Our team offers Level 1, 2 and 3 support on standard or pre-planned day-rate options, with an assigned Senior Consultant to ensure you get the right resources for projects, audits or short-term gaps.

Woman in a grey blazer smiling and talking to a man in a dark suit across a table in a professional office setting.

Person wearing a headset working at a computer desk with multiple monitors in an office.

IT Consulting & vCIO

Tap into our first-hand experience as a leading MSP. Applying our unique seven-layers-of-IT methodology, our consultants analyse your infrastructure, security, communications and applications to create a prioritised project plan. Our vCIO service gives you ongoing access to a senior executive for strategic planning and IT ownership — at a fraction of the cost of a full-time hire.

Transformation Services

Leading organisations constantly transform to meet market needs. Aera simplifies the transformation journey, not only sharing the latest capabilities but enabling your people to use them to improve service, broaden skill sets and deliver concrete outcomes.

Single provider — vendor-agnostic solutions based on your specific requirements

Fixed pricing — full visibility so you stay on budget with no surprises

Risk management — we de-risk projects at every step, checking and testing at each stage

Businessman in a suit presenting data with a digital bar chart on a screen in a modern office.

Group of diverse colleagues sitting around a table engaged in a discussion with a man gesturing during a meeting in a modern office.

Project & Change Management

Designing, developing and deploying IT projects in-house is complex and time-consuming. Aera's project and change management services give you access to technical experts across unified communications, cloud computing, cyber security and disaster recovery — so you allocate resources effectively, maximise productivity and deliver on time.

Have questions? We have answers

What is a vCIO and does Aera offer one?

A virtual CIO (vCIO) gives you ongoing access to a senior IT executive for strategic planning and IT ownership without the cost of a full-time hire. Aera offers vCIO as part of its IT consulting services.



Can Aera supplement my existing IT team?

Yes. Aera's Casual IT Services provide flexible Level 1–3 support on day-rate or pre-planned engagements, including backfill for staff on leave and short-term escalations.



How does Aera reduce project risk?

Aera is vendor-agnostic, works to fixed pricing for budget certainty, and de-risks projects by checking and testing at every stage.



Trusted by Amazing Clients

ISO 27001

Certified information security management

24/7

Australian-owned, internally managed 24/7 Security Operations Centre (SOC)

20+ years

Serving small and large enterprises across Australia and New Zealand

96%

Client Satisfaction

99.51%

Security Rating

Talk with our engineers

Connect with Aera's team today to explore how we can tailor our Cloud Backup and Disaster Recovery solutions to fit your unique business needs. Whether you prefer a quick chat online or a more detailed discussion, we're here for you.

enquiries@aera.com.au

Contact Aera

Call 1300 700 929